Shipping

1. SHIPPING (EMS)

Q. Which countries do you ship to?

I ship worldwide from Kyoto, Japan via EMS (Express Mail Service).

You can place an order from any country that appears at checkout.

If your country is not listed, please contact me and I will confirm availability.

Q. How much is the international shipping fee?

International shipping is handled by EMS.

The shipping fee is calculated at checkout based on your destination.

Here is a general guide to the rates:

The final shipping fee will be shown at checkout.

Q. Which shipping method do you use?

All international orders are shipped via EMS.

EMS is a reliable, trackable express service for international parcels.

Q. How long does international delivery take?

I usually ship your order within 3–5 business days after payment is confirmed.

Delivery time varies by destination, but EMS generally takes:

Please note that delays may occur due to customs inspection, weather, or local postal service conditions.

Q. Will I receive a tracking number?

Yes. All EMS parcels include a tracking number.

Once your order has shipped, the tracking information will be emailed to you.

Q. Do I need to pay customs duties or import taxes?

Depending on your country’s regulations, customs or import taxes may be charged upon delivery.

These fees are the responsibility of the recipient.

Q. Are customs fees included in the product price or shipping fee?

No. Customs duties and import taxes are not included in the item price or shipping cost.

Q. Can you mark my order as a gift or lower the price to avoid customs tax?

No. I am required by law to declare the correct value of the items and cannot mark parcels as “gifts” or declare false amounts.

Q. Where can I check the customs policy for my country?

Please contact your country’s customs office or refer to their official website for details.